Terms & Conditions

Welcome to our website. The following document contains the Terms and Conditions that govern your use of this website along with our social media sites (Sites). They describe your rights and responsibilities. Please take a few minutes to review these Terms and Conditions. Your use of Site constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these Terms and Conditions, do not use the Sites.

The Sites are owned and operated by BHH Technologies Pty Ltd ACN 124 941 028 (hereinafter referred to as "'we', 'us', 'our' or 'it'). We reserve the right to add to, delete or change any content contained within the Sites, these terms and our privacy policy because of frequent changes in Internet technology and applicable law. As such, you should check these terms and conditions from time to time for the latest version which is effective immediately upon publishing.

Returns & Credits 

All goods sold on our Sites come with guarantees that cannot be excluded by Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. 

If any part of your order or products are defective or faulty, you should first contact our Customer Service team (info@krepubliq.com) or through your account. We will resolve any dispute in accordance with the Australian Consumer Law, this may include, at our sole discretion, replacing or refunding you the price of the product to your original payment method.

Returns and claims for credit must be made within 10 days of receipt of goods.  After 10 days you will be deemed to have waived all rights to return goods or claim credits and all such returns made or credit claims sought after 10 days shall be accepted at our sole discretion. All claims will be treated on an individual basis and are limited to the invoiced price of goods.

If there is a free trial then this section applies:

If you are not satisfied with our products for any reason and it is within the offered free trial or money back guarantee period, you may return them and not be charged, or refund provided if applicable. Products must be returned in accordance with Return Process nominated on invoice.

If you cancel your free trial within the prescribed Free Trial period, or if you return the product during the money back guarantee period, you will be responsible to pay the postage and handling charges associated with the product. No refunds will be issued for postage and handling.

A Returns Authorisation Code is required to be quoted on all returned product and can be obtained from our customer service representative on (info@krepubliq.com) prior to the return of the product. All relevant sales details are required to process your request. We accept no responsibility for returned goods that are lost in transit. All returns must be received by us within 10 days of the Returns Authorisation Code being issued.

Product Description and Colours

We have done our best to display as accurately as possible the colours of the products shown on this web site. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

Correction of Errors and Inaccuracies; Limitations on Quantity

Whilst we make every reasonable effort to present accurate information on the Sites, the information may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We also reserve the right to limit quantities (including after you have submitted your order). We apologise for any inconvenience this may cause you. If you are not fully satisfied with your purchase please see our returns policy for details on how to obtain a refund.

Purchases - Other Terms

Additional terms and conditions may apply to the purchase of goods and to specific portions or features of the Sites, including contests, promotions or other similar features, all of which terms are made a part of these Terms and Conditions by this paragraph.

You agree to abide by such other terms and conditions, including (where applicable) representing that you are of sufficient legal age to use or participate in such service or feature. If there is a conflict between these Terms and Conditions and the terms posted for or applicable to a specific portion of the Sites or for any service offered on or through the Sites, the latter terms shall have authority with respect to your use of that portion of the Sites or the specific service.

Submissions

We welcome your comments regarding the Sites. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent to us shall be and remain our exclusive property. Your submission of any such Comments shall constitute an assignment to us of all rights, titles and interests in all copyrights and other intellectual property rights in the Comments. We will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

Communication from us

As a condition of purchase from us we reserve the right to email you product alerts and special offers that we believe may be of interest to you. We respect your right not to receive these communications and if you advise us at the time of placing your order that you do not wish to receive these special offer and alert emails we will disable that functionality for your account. Each and every one of these communications will contain a clear link to Unsubscribe. We assure you that once you have unsubscribed we will immediately remove your name from the communication list and will no longer send you these special offers and alerts, unless you choose to re-subscribe at a later date.

Purchases, Charges and Billing

Certain features offered through our website may be conditioned on entering into a financial transaction with us. We reserve the right to refuse any order you place with us or cancel your order for any reason. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

By entering into any transaction, you warrant and represent that all information you provide is true and correct (including, without limitation your credit card/bank account number, card expiration date and address), that any transactions are authorised, and that you are the legal holder of any credit card or payment account used to enter into any transaction. By providing a method of payment pursuant to a transaction, you confirm that you are permitted to use that method of payment. You also authorise us to collect and store it, along with other information related to your transaction. You authorise us (and our designated payment processor) to charge the full amount to the payment source you designate for the transaction. If your payment results in an overdraft or other fee from your bank, you alone are responsible for that fee. You are responsible for and agree to reimburse us for all reversals, charge-backs, claims, fees, fines, penalties and other liability incurred by us (including costs and related expenses) that were caused by or arising out of payments that you authorised or accepted.

In the event (a) your method of payment is not valid, (b) we determine, in our sole discretion that a transaction is unauthorised, (c) your method of payment cannot be processed at the time of any charge, or (d) any charge is disputed for any reason other than the undisputed failure by us to deliver the products purchased by you, we reserve the right to immediately terminate any pending transactions, suspend your access to the website, thereby terminating all of our obligations to you under this Agreement, and, in addition, to charge you an administrative processing fee equal to $20 AUD, per instance, which charge you hereby authorise by entering into any transaction through the Site. Notwithstanding the foregoing, you agree that any formal payment disputes lodged with any bank, credit or payment card company shall be invalid unless you notify us within 60 days from date of the applicable transaction that you wish to dispute any charge relating thereto, and that you have made reasonable, good faith efforts to resolve such dispute with us directly, and such efforts have failed

If you are required to pay a fee for any product for which you have chosen to purchase, you hereby authorise BHH Technologies Pty Ltd to charge your credit card in advance for all applicable fees incurred by you in connection with your chosen product and your account. The initial charge is non-refundable. You acknowledge that it is your responsibility to notify BHH Technologies Pty Ltd ACN 124 941 028  of any changes to your credit card or if your credit card has expired otherwise your access to the service may be disconnected or interrupted. All fees shall be paid in your selected currency.

All charges for your website will show on your credit card statement as BHH Technologies Pty Ltd.

Your use of the Website

While utilising our Sites, you may not use any automatic device, program, algorithm or methodology, or any similar or equivalent manual process to access, acquire, copy or monitor any portion of the Sites or any content, or in any way reproduce or circumvent the navigational structure or presentation of the Sites or any content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Sites. We reserve our right to bar individuals thought to be conducting such activity. You may not attempt to gain unauthorised access to any portion or feature of the Sites, or any other systems or networks connected to the website or to any server, or to any other services offered on or through the Sites by hacking or any other illegitimate means.

You agree that you will not take any action that imposes an unreasonably large burden on the infrastructure of the Sites or our systems or networks, or any systems or networks connected to the Sites.

Copyright / Trademark Information

The entire Sites, copy, images, logos, indicia, text, content, and unique method of showcasing products is subject to copyright. Permission to use documents delivered from Sites and/or server and related graphics is restricted. Our name or any trademark or logo appearing on the Sites may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission from us. The information contained in the Sites is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.

Indemnification

You must indemnify and hold us and our employees, representatives, agents, affiliates, directors, officers, managers and shareholders (the "Parties") harmless from any damage, loss, or expense (including without limitation, attorneys' fees and costs) incurred in connection with any third-party claim, demand or action ("Claim") brought against any of the Parties alleging that you have breached any of these terms and conditions. If you have to indemnify us under this Section, we will have the right to control the defence, settlement, and resolution of any Claim at your sole expense. You may not settle or otherwise resolve any Claim without our express written permission.

Limitation of Liability

We make no representation or warranty of any kind, express or implied, as to the operation of this Sites or the information, content, materials, or products included on this Sites. You expressly agree that your use of the Sites is at your own risk.
To the full extent permissible by applicable law, we disclaim all warranties, express or implied, we do not warrant that the Sites, its servers, or email sent from us are free of viruses or other harmful components. We will not be liable for any damages of any kind arising from the use of the Sites, including, but not limited to direct, indirect, incidental, punitive, loss of use, loss of data, loss of business or profits and consequential damages.
Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. To the extent permitted by law, we do not accept any liability for any damage or injury caused by the use or misuse of products purchased from us.

Shipping We are responsible for arranging shipping of all goods purchased on the Sites and for providing You with all relevant information in relation to all applicable shipping charges and tracking information. The total amount displayed by us on the Sites is the total price payable for the goods including tax. 

We utilise our own shipping and distribution networks and may charge different rates for shipping on products. We will set their own delivery time frames and you may contact us directly to obtain an estimated delivery date and/or tracking information (if applicable). Any delivery dates which may be specified on the Sites are estimated dates only. You acknowledge that these delivery dates may vary and delays in delivery may be unavoidable.

We will try to ensure that all orders are delivered in a prompt and timely manner. However, from time to time, it is possible that shipping and other factors outside of our control may result in delays. We do not accept any liability for loss or damage suffered by anyone as a result of any such delays.

Privacy 

Personal information will be collected, used and shared in accordance with our Privacy Policy. The Privacy Policy describes how the we store and use your personal information. 

By providing personal information to us, you consent to the collection, use, storage and disclosure of that information as described in the Privacy Policy and these Terms and Conditions.  Information provided may be disclosed to third parties including supplies, buyers, sellers, or as required by law.  

Miscellaneous

These Terms and Conditions will be binding upon each party hereto and its successors and permitted assigns, and governed by and construed in accordance with the laws of the State of New South Wales without reference to conflict of law principles. These Terms and Conditions will not be assignable or transferable by you without our prior written consent. These Terms and Conditions (including all of the policies and other Agreements described in this Terms and Conditions, which are hereby incorporated herein by this reference) contain the entire understanding of the parties regarding its subject matter, and supersedes all prior and contemporaneous agreements and understandings between the parties regarding its subject matter. No failure or delay by a party in exercising any right, power or privilege under these Terms and Conditions will operate as a waiver thereof, nor will any single or partial exercise of any right, power or privilege preclude any other or further exercise thereof or the exercise of any other such right, power, or privilege. The invalidity or unenforceability of any provision of these Terms and Conditions will not affect the validity or enforceability of any other provision of these Terms and Conditions, all of which will remain in full force and effect.

Unless otherwise specified, all prices quoted and sales transactions are in Australian Dollars. GST is included in sales to Australian customers.