FAQs

Every product page has a "How to use" section, and our full step-by-step
routines are in the How-To Guide (https://krepubliq.com/pages/how-to-guide).

As a rule: cleanse, apply your treatment serum, then finish with Glass Skin
Finishing Glaze. Retinaldehyde products (Pigmentation Forte, Deep Wrinkle,
Blemish Serum) are for night use only – start with 2–3 nights a week and build
up.

Someof our products contain nut-derived oils, so please check before you buy:

Contain almond oil and macadamia oil: Glass Skin Finishing Glaze, Steel Skin
Shield & Hydrate

Contain almond oil: Pigmentation Forte Serum, Deep Wrinkle Serum, Blemish
Serum, Steel Skin Power Serum

Nut-free: Glass Skin Glazing Essence, Glass Skin Glaze Serum, Magic Balm, Magic
Bronze, Hydrating Cleanser, Eye Serum Stick, Glass Lips, Salmyn Daily Serum,
Salmyn Eye Cream, Salmyn Micro-infusion

Any kit or bundle that includes the Finishing Glaze, Shield & Hydrate or one of
the serums above will also contain nut oils.

Salmyn PDRN products (Micro-infusion, Daily Serum, Eye Cream and related bundles) contain PDRN derived from salmon, and trace fish proteins may be present. Please avoid these if you have a fish or seafood allergy.

Magic Balm and Magic Bronze contain coconut oil and cocoa butter. The Finishing
Glaze, Shield & Hydrate, Eye Serum Stick and Salmyn Eye Cream contain shea
butter. These aren't tree nuts, but if you're sensitive to them please take
that into account.

Full ingredient lists are on every product page under "Ingredients". If
you're unsure, patch test on a small area first or check with your doctor
before use.

All products are covered by our 30-day Results or Money Back Guarantee – if you're
not seeing results, email customerservice@krepubliq.com within 30 days of delivery for a full refund or exchange.

Pigmentation and Deep Wrinkle
treatments are covered for 90 days on your first order, because those actives
take longer to show their full effect. Free gifts are yours to keep. Full terms
are on our Returns & Exchange page
(https://krepubliq.com/pages/returns-exchange).

Yes, we ship worldwide. UK orders typically arrive in 6–10 business days once
dispatched. US and Canada orders take 7–12 business days, and for the USA all
duties and taxes are included in your price – there's nothing extra to pay on
delivery. Shipping costs and times for other countries are shown at checkout.

Our standard delivery timeline is 2 to 8 days after your order has been processed. Please note that orders are processed during business hours from Monday to Friday, excluding public holidays. 

UK - usually 6-10 working days

Other International - please be advised at checkout

Processing Time: Orders are typically processed and dispatched within 1-3 days of receipt. Express orders are processed the same day if made before 12pm. Processing time is required for a review of your order, address verification, and the preparation of your items for shipping.

Tracking details will be provided in your confirmation email. Please note due to huge demand in times of sell-out we offer a pre-order service which extends shipping times. The dates of pre-order shipping will be clear on the website if this is the case. Additionally, if you purchase an item only available for pre-order within your order all items will be sent together in one shipment. 

Australian standard shipping is a flat $9.99, or $14.99 for Express. At checkout you can
choose free standard shipping as your bonus, or swap it for a mystery Glass
Skin gift. International rates are shown at checkout.

Email customerservice@krepubliq.com or use our contact page (https://krepubliq.com/pages/contact). We aim to reply within 24–48 hours.

Yes. Every product page has an "Ingredients" section listing both the
active ingredients and the full INCI list, and you can see the whole range
together on our Ingredients List page
(https://krepubliq.com/pages/ingredients-list).

All K Republiq products are cruelty-free and we don't sell in any market that
requires animal testing. Our Glass Skin range is vegan, with the exception of
Magic Bronze (contains beeswax). Salmyn PDRN products contain salmon-derived
PDRN and collagen and are not vegan.

All K Republiq skincare formulas – Glass Skin, Pigmentation Forte, Deep Wrinkle,
Blemish Serum, Magic Balm, Salmyn PDRN Daily Serum and Eye Cream, and our other
treatments – are developed and made in small batches by our boutique
manufacturer on the Gold Coast, Queensland. A few complementary items are sourced from specialist overseas partners: the Hydrating Cleanser, Glass Lips,
Eye Serum Stick, and the Salmyn Micro-infusion device and cooling mask. Country
of origin is shown on each product page.